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or book by calling us on 0300 234 0300
Mon–Sat: 7am – 7pm
Sunday: 9am – 6pm

Service hours

Monday 09:30 - 14:30
Tuesday 09:30 - 14:30
Wednesday 09:30 - 14:30
Thursday 09:30 - 14:30
Friday 09:30 - 14:30

Prestatyn

Questions?

1bws tickets are now available on fflecsi and can be purchased from your bus driver, the ticket will then be valid for travel on every other bus you use that day across North Wales – in Conwy, Denbighshire, Flintshire, Gwynedd, Isle of Anglesey, Wrexham—and on buses from North Wales to Chester, Whitchurch and Machynlleth

An adult ticket will cost £5.70, a child (or young person with a My Travel Pass) will pay £3.70 and holders of English and Scottish concessionary bus passes will also pay £3.70. A Family ticket is available for just £12.00. Welsh concessionary pass holder travel for free.

If you’re planning to connect with a fflecsi service (it’s not your first journey using the ticket) you must continue to book your journey in advance via the fflecsi app or by contacting the customer service team on 0300 234 0300

Our fflecsi service runs between 0930 and 1430 Monday – Friday

fflecsi covers Prestatyn town centre and communities between Ffrith to Bryn Newydd

Fares cost £1.50 per journey.

MyTravelpass discounts apply.

You can also use your 60 and over and disabled concessionary travel card.

fflecsi responds to current demand, it works best when you book in real time through the app.

You can also book your service by calling 0300 234 0300

Yes. You can use your concessionary card on all fflecsi services.

fflecsi Prestatyn buses accept cash and concessionary travel cards.

We’re sorry but no change can be given.

The best way to book and manage your journeys is to download our app on your smartphone or tablet but you can still call to book by calling us on 0300 234 0300.

Our app provides you with a quick and easy way to request fflecsi. Once you’ve booked, our app updates you on the current location of your bus, where it’ll pick you up and when it’ll arrive.

If you don’t have a smartphone or tablet you can call us to book on 0300 234 0300.

Your bus will pick you up from a convenient point near to where you are, but this may not be at a bus stop. If you’re using our app, it will show you where your pick-up point is.

If you call us to book, our adviser will explain where your pick-up point is.

Our app will tell you when your bus will arrive. Please make sure you’re at your pick-up point in plenty of time.

We need to make sure your fflecsi service runs smoothly as other passengers will be relying on it.  Your bus will wait for you for 2 minutes but will then need to leave to pick up the next passenger.

fflecsi services are provided by local bus operators working with councils and Transport for Wales.

If we haven’t answered all your questions , please email us at helo@fflecsi.cymru or call us on 0300 234 0300.

Yes, all persons travelling, including children and babies, should be booked as an additional passenger.